Guide to Temporary Office Closures
From time to time the BRYHT office is closed – I will always make it clear on the website when office closures are planned.
What happens if I place an order when the office is closed?
Placing an order while the office is closed will mean that the item(s) in your order will be reserved for you by the order system.
I will then process your order as swiftly as possible when back in the office.
What happens if I wish to return an item while the office is closed?
I extend the returns time-frame to take account of the office being closed and will deal with any return request made during this time as a matter of urgency when the office re-opens.
I will still need to receive your notification of cancellation of your order within 14 days from the time you receive it, however the 14 days in which to return the item will be extended by the amount of time that the office is closed.
Please retain the goods you would like to return until the office re-opens so that I can deal with your return request personally.
Details of this extension are provided in the Returns Policy.